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OVERVIEW

The travel and hospitality industry is adapting to address new challenges and customer requirements. We help hospitality industry to assimilate customer data from multiple sources: Point of Sales applications, CRM systems and fulfillment channels. We follow a proper process that enables companies to extract insights from data and understand customer preference and behavior.

OFFERINGS

  • On Demand Analytics
  • Salesforce & Spend Analytics
  • Web Analytics
  • Asset Utilization
  • ERP Support
  • Hospitality Cost Management and operating margin analytics
  • Hotel Database Maintenance

APPROACH

Our solutions give access to multiple Centres of Excellence that provides the satisfaction of dealing with a complete service provider who can help them in overall business requirements. It also simplifies the infrastructure management and operations by reducing the IT operation and infrastructure cost. Our end-to-end solutions provide IT delivery quality up to 50%. Meanwhile, it provides a seamless view of customer across the value chain by leveraging enterprise framework. To ensure an error-free service, we deliver a consistent and flawless process by ensuring scalable infrastructure and integrated systems. We follow a robust delivery model that ensures 24*7 driven delivery system that measures SLA compliance, defect-free delivery for service consistency.